Terms and conditions


The use of the electronic pages and services provided to the visitor / user, from katoikiavolos.gr, owned by “ARVANITIS” KATOIKIA “” the company “, requires your unconditional agreement with the following terms of use, which apply to the entire content of that site. Therefore, the visitor / user must read these terms carefully before using the services of the website and if he does not agree, he must not use the services and its content. The visitor / user is kindly requested to check the content of the terms of use for possible changes. Continuing to use the site katoikiavolos.gr even after any changes means the unconditional acceptance by the visitor / user of these terms.


The purpose of our company is to provide the best possible service to our customers. This e-shop enables our customers as well as all Internet users to instantly get informed about the products offered by our company and to make their purchases electronically.


Intellectual Property Rights and MarkingTo design the site’s web pages, text, graphics, selection and configuration are intellectual property of our company and are protected by the relevant provisions of Greek law, European law and international conventions. Subject to all rights, any text, image or trademark is registered and used in this online store, subject to the permission of their respective owners.


You can see how we use your information in the Privacy Statement (Privacy Policy). The use of the electronic pages and services provided to the visitor / user by the website katoikiavolos.gr implies their unconditional agreement with the terms listed therein.


In order to make any transaction through our e-shop and make orders for its products, you will be required to disclose some personal information of the customer. When the order is made, the full name, the shipping address, the billing address of the order (if different from the shipping address) will be requested, billing details (if an invoice payment has been selected), the the number of a contact telephone, your e-mail address and in cases where payment is made by credit card, the number, the expiration date of the card and the three-digit security code.


This data is processed by the company in line with the implementation of the EU Data Protection Directive (DPD) 1995 as well as the EU General Data Protection Regulation (GDPR) with effect from 25 May 2018. For more Please refer to the Privacy Statement (Privacy Policy) of this site



SSL (Secure Sockets Layer) is today the world’s leading Internet standard for the certification of websites for online users and for encrypting data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thereby protecting personal information when transferred. In addition, all information sent under the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transport. In addition, personal security is the password you give when you join the site katoikiavolos.gr. In order to present any personal information you must first give the username and password. For this reason, you must keep this information well in order not to fall into the hands of third parties. We also advise you to create a password using symbols along with alphanumeric characters. Lastly, remember that the credit card details are not stored in the company’s storage media during the transaction. All transactions you make through katoikiavolos.gr are governed by International and European Law, which regulates issues related to electronic commerce as well as by the Law on Consumer Protection (Law 2251/1994), which regulates issues related to electronic commerce with distance sales.


According to the Directive 2013/11 / EC, which was incorporated into the Greek legislation by Joint Ministerial Decision 70330/2015 and Decision 31619 GG 969 / 22.3.2017 (article 8), the possibility to solve consumer disputes through the Alternative Dispute Resolution procedure the whole of the European Union. If the Customer has a problem with a purchase made by the Online Store and residing in the EU, he may use https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of difference.